Responsible Gaming
Introduction
At 21bit Casino, we're committed to promoting safe and responsible gaming. Online gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to recognise when gaming might be causing harm.
Age Verification
Online gambling in Australia is restricted to individuals aged 18 years and over. By accessing 21bit Casino, you confirm that you are at least 18 years of age and meet all legal requirements in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to recover money lost
- Feeling the need to gamble with increasing amounts for the same level of excitement
- Becoming anxious or irritable when trying to cut down or quit gambling
- Hiding gambling activity or lying about the amount of time or money spent
- Using gambling to escape problems, stress, or negative emotions
- Neglecting work, study, family, or social relationships due to gambling
- Borrowing money or experiencing financial difficulties related to gambling
- Repeated unsuccessful attempts to reduce or stop gambling
Self-Help Tools
21bit Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a limit on the amount you're willing to lose during a session or timeframe
- Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and our services if you feel your gambling is becoming problematic
- Account Closure: Permanently close your account if you wish to stop gambling entirely
Contact our customer support team to activate or adjust any of these tools at any time.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available from accredited support organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support service for all Australians
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
United Kingdom
- GamCare – Provides free, confidential support for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources available 24/7
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Phone: 0800 1 372 700 (free helpline)
Taking Action
If you believe you have a problem with gambling, please seek help immediately. Problem gambling can have serious consequences for your mental health, relationships, and finances. The support organisations listed above are staffed by trained professionals who can provide confidential guidance and treatment options.
Remember: reaching out for help is a sign of strength, not weakness. There is no shame in asking for support.